Italian Indulgence

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Testimonials

Tim took a personal approach to this project as he sat with us in person to understand our pain points and the goals for our new website. Bradley Delamare - General Manager
Tank Stream Labs
You would not believe how busy I got after the webpage was out there, what a business boost, wow! Thanks again for your great job, really! Stef Ferrari - Owner
Stef Photography
Tim re-built my website with a new design and a new set of features that help customer buy online. my stores receive more sales and customer enquiries every year. George Koutalas - Director
BedWorks
I cannot thank you enough for all of the help in getting this website up and running and for all of the continual help in making sure it is a success. Kathy McPherson - Founder
Handbag Queen
Thanks for doing such a great job on the design of my website. I've had a lot more phone calls since the new site launched. Amelia - Business Owner
Skintech
Thanks so much for all the effort, hard work and wonderful advice in designing my new website. I am thrilled with the way it looks. Annette Blight - Director
Italian Indulgence
I’m really impressed with the results of our new website. Being able to regularly meet face to face, at each project milestone, made a big difference. Megan Nixon - Marketing Manager
Bluewater Control
Tim's team members were so helpful and personal. They sat with us in person to understand our pain points and the goals for our new website. Quynh - Business owner
Zig Zag Cafe
Day Dream Websites are my website service provider and have been since 2006. I have two businesses and Day Dream Websites built and still service my two e-commerce websites. Since 2006 I've found them to provide excellent service. They clearly have the technical ability to do the job, but more important to me is that they understand my business needs Vanessa Tiberti - Business Owner
All About Scrapbooks

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About Day Dream Websites

Our focus is on personal support and your return on investment.

What we do

We make existing website more user-friendly, and build enterprise sized websites. We specialise in university and government sectors, using Squiz Matrix CMS.

See the services we offer you

What we've done

We've successfully rebuilt a number of large websites for market leading organisations. We've achieved excellent results for our clients such as more visitors and increased sales.

See our case studies

Client feedback

Our clients stay with us year-on-year because of our personal service and quality work. We have many testimonials going back to 2006.

See client testimonials

About the client

In 2007, Italian Indulgence specialised in small group tours of Italy. The tours were luxurious, personal and customised to each group.

Quick facts

Client Italian Indulgence
Sector Travel
Start date 2007
Project length 6 months

What we did

Visit Website

The journey in detail

Our tried and tested process

We listened to our client

Our client had a website that was not set up for e-Commerce and payments were taken in a manual and inefficient way. Our client was not overly tech savvy and She needed experts like DayDream Websites to take charge of the project and set the business up for online success.

Our client had a website that:

Was not friendly to mobile devices
Was not intuitive to navigate
Referred to internal jargon
Contained outdated information and photos
Was hosted on old technology
Inconsistent branding

How we solved the problem

More specifically, we carried out:

Project planning
Website statistics review
Web content audit
Web content refresh
User research
Building the website using Open Source technology
Search Engine Optimisation (SEO)
Quality assurance
Communications and approvals process
Post launch client follow up

planning the project — We created a plan to solve
the challenge for our client.

What we delivered

Search engine results

We achieved excellent search engine results for our client. This led to a sharp increase in the number of visitors visiting the website.

Online sales

We successfully built and launched the first e-Commerce enabled website for Italian Indulgence. This streamlined the booking process and led to a time and cost saving for our client. The overall sales increased due to the increase in website visitors and the more efficient booking process.

	Old website	New website
Search Engine Friendly	No	Yes
Up-to-date information	No	Yes
Recent photos	No	Yes
e-Commerce enabled	No	Yes
User-friendly menus	No	Yes

See what our client told us about what we delivered.

Desktop, tablet, and mobile views of travel industry website — We delivered a solution,
in the form of a new website.

Stats and facts

Page views 6% increase
Time on site 25% increase
Bounce rate 10% increase

The goal was to increase bookings for the tours that this company runs. We created a unique website layout that was designed to both appeal to the target market and to represent the business values.

We created a unique website design, based on the goals of this tour company, that appealed to the website visitors and potential clients of Italian Indulgence.

Once the website was launched, we did an extensive amount of Search Engine Optimisation on the website.

Thanks so much for all the effort, hard work and wonderful advice in designing my new website. I am thrilled with the way it looks. Annette Blight, Director
Italian Indulgence, 2007

Ready to talk to an expert?

Call us on 1800 918 233

Or email us and we’ll reply within 1 business day.

Talk to us in person

Talk to us about improving your business with a better website.

Visit us at

Level 4, 17-19 Bridge St.
Sydney, 2000
(minutes walk from Wynyard and Circular Quay)

You can phone us on:

(02) 8006 4233

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